Pub Customers

Publicans not meeting customer expectations, new research shows

18-Mar-2014 By Rob Willock

Publicans are not talking their customers’ language when it comes to food and drink, according to new research.

Sky price freeze for pubs

14-Jul-2011 By MA Reporters

Sky is freezing prices for the next football season to help publicans gain more "certainty" over costs. The broadcaster said it is also offering a...

Government proposes 'drinking licence' for pub customers

01-Apr-2010

As part of a move to cut binge-drinking the government is proposing that pub customers carry a card licensing them to drink outside their own homes....

Get your pub Ontrack

03-Jul-2008

Marketing consultancy him! has spent most of the past year gathering the views of 5,000 pub customers. The results show exactly how pubs can improve...

Pubs told to offer more for punters

03-Jul-2008 By Joe Lutrario joe.lutrario@william-reed.co.uk

A major report on pub customers has shown the huge number of opportunities licensees have to capitalise on changing consumer demographics and needs....

Developing a broader offer

03-Jul-2008

Only 4% of pub customers bought a hot drink and only 2% bought crisps. Both are woefully low when you consider the potential opportunity for both...

Hamish Champ: Responsible retailing? You're darn tootin'!

05-May-2008 By Hamish Champ

Not to put too fine a point on it, there's been a lot crap written on the subject of serving pub customers inappropriately-sized measures...

ePub: The joy of text

11-Sep-2007

Pub customers could soon be discovering the joys of text thanks to a wave of companies offering marketing solutions based around mobile...

Hamish Champ: And I thought I had it tough...

10-Jul-2007 By Hamish Champ

Many licensees who fear that their livelihoods - and pub customers their way of life - will be hit for six thanks to the smoking ban have been making...

Freedom for Pubs body opens consumer front

04-Nov-2004

A new front has opened in the Freedom for Pubs (FFPA) campaign with a drive to get pub customers involved to "save their local".